General Session • Wednesday @ 9:00am

State of the State Update from the AHHC Advocacy Team

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Sponsored by:


Julia Adams-Scheurich
Vice President of Government Relations & Public Policy

Matthew Wolfe
AHHC Lobbyist and Legal Counsel
Partner, Parker Poe

Ken Melton
AHHC Lobbyist 
Principal/Owner, Ken Melton & Associates, LLC


State of the State Update from the AHHC Advocacy Team

General Session

Wednesday, 6/23


For: Home Care, Home Health, Hospice, Palliative Care, I/DD

Sponsored by:


Julia Adams-Scheurich, VP of Government Relations & Public Policy, AHHC of NC

Matthew Wolfe, AHHC Lobbyist and Legal Counsel, Partner with Parker Poe

Ken Melton, AHHC Lobbyist, Principal and Owner of Ken Melton & Associates, LLC

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Please join Julia Adams-Scheurich, AHHC Vice President of Government Relations & Public Policy, Matt Wolfe, AHHC Legal Counsel and Lobbyist, and Partner with Parker Poe, and for the first time this year, Ken Melton of Melton and Associates for a look at what our legislature has been doing during the long session. How is that budget process going? Come join us to find out. We will review key legislative action that impacts the supports and services that you provide in North Carolina. The Advocacy Team will also provide a look at how our state is responding to the ongoing pandemic. We will also take a look into our crystal ball to see what our predictions are for possible Fall legislative actions.

Building a Financially Sustainable Palliative Care Program: Technology and Beyond

Breakout Session F1

Wednesday, 6/23


For: Hospice, Home Health, Palliative

Nick Knowlton, VP Strategic Initiatives, ResMed, parent company of Brightree and MatrixCare

Jessica Rockne, Senior Product Manager, Revenue Cycle, MatrixCare

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Some might believe that palliative care is destined to lose money; however, with the right team, simplified processes, and focused technologies, you can build a financially sustainable program. 
In this session you’ll identify the types of palliative care programs available to your organization and choose what technology is needed to be successful in your preferred program. Although having the support team in place early in the process does require an upfront financial commitment, it can help maximize revenue in the long run.
Learn from our panel of experts who have developed successful palliative care programs caring for patients in the community and in hospitals. 

  • Understand what types of palliative care programs are available, such as hospital-based, community-based (home), or clinic-based.

  • Learn how to build a financially sustainable palliative care program.

  • Identify what type of EHR is right for you based on the program you implement.

  • Help power your program by leveraging interoperability: 

  • Discover how it can help view hospital-based notes in your EHR.

  • Enable smoother care coordination between various care settings and teams.

  • Experience the financial impact of interoperability done right.


Revenue Cycle Success in the New Managed Care Environment

Breakout Session F2

Wednesday, 6/23


For: Home Care

Phil Feldman, CPA, VP Revenue Management, Sandata Technologies

Steve Pellito, Senior VP, Provider Sales, Sandata Technologies

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Providers struggle with MCO reimbursement during Managed Care transition and this continues long afterward.  Thin margins in our industry magnify the impact of this.  Denials prevent timely and complete payment, impacting cash flow and resource requirements in the Revenue Cycle department.  The learning curve is often very difficult, especially when dealing with multiple payers with different systems and processes.  Appropriate up-front management of the Revenue Cycle can serve to minimize payer denials, thereby improving payment throughput and required “re-touches” to get claims paid and minimizing write-offs. The presentation will also include how EVV facilitates multiple process segments of Revenue Cycle Management.


WakeMed Hospital @ Your Home: Collaboration and Innovation with COVID-19

Breakout Session F3

Wednesday, 6/23


For: Home Health

William G. (Tres) Pittman, MD, MBA, CPE, SFHM, FACP, EMD Hospital and Specialty Medicine, Raleigh Campus Department of Medicine Chair, Associate Program Director WakeMed Internal Medicine Residency, President of the Board of Transitions LifeCare

Jennifer McLucas-Ingold, MSW, MHA, LCSW, LCAS, Executive Director, WakeMed Home Health, Hospital @ Your Home and Community Case Management

Audrey Whitacre, RN, MSN, Director of WakeMed Home Health

Sherell Palmer, RN, Team Lead, Wake Med Hospital @ Your Home Program

Pamela J. Baden MSN, MBA, RN, CEN, EMT, Director of Mobile Critical Care Transport and Emergency Communications, WakeMed Hospital

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WakeMed Hospital @ Your Home is a hospital without walls model developed to best manage the care of Covid-19 in the community.  Home Health partnered with the hospitalist and mobile critical care team to develop a new treatment opportunity for patients in their home.  This presentation will review the development of this program, outcomes and recommendations.


The Power of Story: The Person Behind the Disease

Breakout Session F4/IDD6

Wednesday, 6/23


For: Home Care, Home Health, Hospice, Palliative Care, I/DD

Nicole Clagett, Director of Community Engagement, Duke HomeCare & Hospice

Cooper Linton, MHA, MBA, Associate Vice President, Duke HomeCare, Duke Hospice, and Duke Home Infusion

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Getting to know the patient is a powerful tool that should be the foundation of a crusade in healthcare to give voice and shape to the treatment plan of those we serve.  The medical history of our patients is at our fingertips but the human being we are treating is more than the sum of their symptoms and the diseases they present.   The person behind the disease is seeking healing and comfort.  Presence allows us to better understand the human we are caring for and the context in which our medical relationship occurs.  Learning the patient’s story, and the story of their care network, gives us a window into their world and can be healing for practitioners.  Their struggles, victories, and gained wisdom from their experiences can only make us more thoughtful and empathic in our delivery of care. 


Grateful Families: Considerations, Launch and Generational Impact of Philanthropy Programs

Breakout Session G1

Wednesday, 6/23


For: Hospice

Marti Barrow, Executive Director of Client Services, Pride Philanthropy

Patti Lyons, CFRE, CNP, Executive Partner, Pride Philanthropy

Hospices work to provide support to the entire family, not just the patient. To effectively include a variety of family structures and support systems, we need to understand how the diversity of communication styles and methods vary across age, gender, race/ethnicity, and sexual orientation. This session will present specific methods of involvement and support whether for engagement as a caregiver or potential volunteer/donor. Audience interaction will be included in the session.

**Please note: this session is not eligible for nurse contact hours.


The Final Six Months: Using and Reporting the HHS Provider Relief Funds

Breakout Session G2

Wednesday, 6/23


For: Home Care, Home Health, Hospice, Palliative Care, I/DD

Mark Sharp, CPA, Partner, BKD, LLP

Amber Popek, CPA, Partner, BKD, LLP

HHS extended the period for which health care providers can use the General Distribution of the Provider Relief Funds (PRF) through June 30, 2021.  The final report of the providers use of the PRF payments will be due July 31, 2021.  This interactive session will highlight the appropriate uses of the funds and how those uses should be reported in accordance with the HHS guidelines. 


Home Health Telehealth Vs. Telerisk

Breakout Session G3

Wednesday, 6/23


For: Home Health

Joe Osentoski, RN-BC, Senior Consultant, Gateway Home Health Coding & Consulting

Even though the CMS Final Rule for home health allows for provision of telehealth services by home health agencies, there are significant compliance risks to be considered. This also applies to using the telehealth options allowed under the Public Health Emergency (PHE).
This presentation will take attendees through a review of the CMS guidance for providing telehealth services. This includes both use of the physician generated telehealth as well as its use by home health agencies. It will define what telehealth is, how it is to be reflected on the plan of care, and how it can be most efficiently applied to the clinical record. Approaching the topic with a focus on compliance supports successful use of telehealth documents: both those generated by physicians and agency.
For effective use, telehealth needs to be considered from a compliance perspective in order to maintain charting that will satisfy any medical review activity. While the opportunities of telehealth are great, the risk for compliance issues are significant. Evaluating both the opportunity and the risks are keys to successful implementation.


"Well, no wonder... look at that medication list!" 

Polypharmacy in the older adult - for all providers!

Breakout Session G4/IDD7

Wednesday, 6/23


For: Home Care, Home Health, Hospice, Palliative Care, I/DD

Ellen Fulp, PharmD, MSPC, BCGP, Director of Pharmacy Education, AvaCare

Prescribing cascades and inappropriate medication use are especially harmful for patients with a serious illness. Risks are compounded as patients age. This presentation will explore rational prescribing and deprescribing as part of good prescribing. Tools for evaluating medication appropriateness in geriatric patients will be reviewed. Special consideration will be given to over the counter (OTC) medications. Patient cases will highlight key concepts.