Manager of Population Health, Wellcare Health
Prior to becoming a nurse, Amy Lovato worked in the health insurance industry, first in claims and customer service, then in account management. But she learned quickly that helping patients navigate the complex health industry proved more meaningful to her. Amy has been a nurse for nearly 20 years, most of them spent in acute care, moving from bedside nursing into discharge planning and performance improvement. While working on her graduate degree, Amy interned at Well Care Health and discovered the post-acute space is ideally suited to supporting patients - and their caregivers – as they learn to manage chronic illnesses and changes in their health and independence. Amy currently serves as the clinical manager for population health at Well Care Health.
Associate Principal, SimiTree
Erin has over ten years of experience exclusively in the homecare industry providing extensive revenue cycle and operations consulting to organizations of all sizes. Erin’s work has focused on operational and accounts receivable engagements with an emphasis on project management and leadership surrounding organizational structure, revenue cycle process efficiency and accounts receivable reductions.
In addition to her role at SimiTree, Erin has served as interim Director of Revenue Cycle for multi-site, non-profit and for-profit, system-based and independent home health, homecare and hospice organizations. Erin is passionate about promoting industry education and development for young professionals. She has spoken at several national and state events, provides educational webinars to homecare-based providers across the nation and sits on several committees and task forces that promote mentorship, female empowerment, and philanthropic initiatives.
Manager, Clinical Compliance Education, Accreditation Commission for Health Care (ACHC)
Lisa has over 20 years in medical social work experience; from acute care hospitalization, home healthcare, to hospice and palliative care. Lisa is currently the Clinical Compliance Educator for the Accreditation Commission for Health Care, Inc where she is responsible for educating organizations on the ACHC accreditation process as well as assisting organizations with the interpretation of the ACHC Standards for Accreditation. She is also responsible for educating the ACHC Surveyors about the standards as well as other regulatory updates and industry changes. Prior to this role, Lisa was a Hospice Surveyor with ACHC, affording her the opportunity to assist organizations with compliance with the ACHC Standards as well as developing best practices. Lisa’s previous work experience allowed her to successfully prepare and lead the hospice agency she was employed with, through the ACHC Accreditation process. Lisa also speaks at state conferences and associations and conducts workshops on the accreditation process as well as various topics that are relevant to the health care industry.
Principal/Owner, Ken Melton & Associates
Ken has lobbied in the NC General Assembly for more than a decade. During that time he has earned statewide recognition for successes achieved on behalf of his clients, including being named one of North Carolina’s top 50 lobbyists by the NC Center for Public Policy Research. Prior to lobbying, Ken worked in the General Assembly as a legislative staff member, serving Congresswoman Virginia Foxx when she was a state senator, the House Finance Committee and the Research Division. Ken’s tenure as a lobbyist includes four years as Director of Legislative Affairs for the NC Department of Revenue where he worked as a top deputy for Secretary Norris Tolson. Before that he spent four years as a contract lobbyist with Alley Associates – one of North Carolina’s top-ranked firms for nearly two decades. In short, Ken has worked as a staff member in the state House, Senate and Executive Branch. He has worked with both Democrats and Republicans and maintains strong positive relationships with state officials from both parties. As head of his own governmental affairs and lobbying firm, Ken has represented a diverse list of clients, including associations; medical companies; utilities; manufacturers and distributors; and local, state and federal retirees. He specializes in a number of policy areas, including alcohol and beverage control and distribution; energy; health care; taxes/finance and transportation. Ken has a Master of Public Affairs Degree and Bachelor of Science Degree from Western Carolina University. He is a North Carolina native, who grew up in New Bern and currently resides in Garner.
Mary Mihalyo, PharmD., BCPS
Chief Executive Officer, Delta Care Rx
Dr. Mary Mihalyo is an Assistant Professor of Pharmacy Practice at the Duquesne University School of Pharmacy in Pittsburgh, PA. She teaches courses in Palliative Care, Pain Management and Women’s Health Care Issues. She is Board Certified as a Pharmacotherapy Specialist (BCPS) and as a Certified Geriatric Pharmacist (CGP).
In April 2011, Dr. Mihalyo was selected for a visiting professorshipvia Duquesne University and Kobe Gaukin University, Kobe, Japan where she lectured in Palliative Care and Preferred Medication Use in End-of-Life Care.
Dr. Mihalyo is a member of the National Hospice and Palliative Care Organization, She served on the NHPCO Pharmacy Section steering committee from 2006 through 2009. She has served on the education committee for The Midwest Care Alliance for many years. Dr. Mihalyo is a member of The American College of Clinical Pharmacy (ACCP), and The American Society of Consulting Pharmacists (ASCP).
Opening Keynote Speaker, Author
During the last fifteen years, David Rendall has spoken to audiences on every inhabited continent. His clients include the US Air Force, Australian Government, and Fortune 500 companies such as Microsoft, AT&T, United Health Group, Fannie Mae, and State Farm Insurance.
Prior to becoming a Certified Speaking Professional, he was a leadership professor and stand-up comedian. He also managed nonprofit enterprises that provided employment for people with disabilities.
In between presentations, David competes in ultramarathons and Ironman triathlons.
David has a doctor of management degree in organizational leadership, as well as graduate degree in psychology. He is the author of four books:
- Pink Goldfish: Defy Normal, Exploit Imperfection and Captivate Your Customers
- The Four Factors of Effective Leadership
- The Freak Factor: Discovering Uniqueness by Flaunting Weakness
- The Freak Factor for Kids: The Weirdest and Weakest Children Make the Best Adults
President & CEO, AHHC of NC
Tim has 29 years of experience working in the home care, home health & hospice industry. He received his B.A. in Political Science and History from the University of North Carolina at Chapel Hill. Prior to home care & hospice, Tim worked for 9 years with the State Employees Association of NC and NC Bankers Association in member relations and as a lobbyist. His home care, home health & hospice experience is extensive, having worked as the first Director of Government Relations and Chief Lobbyist for the Association for Home & Hospice Care of North Carolina, Vice President of Government Relations for Comprehensive Home Health Care and Hospice (now Liberty), Director of Regulatory Affairs and Strategic Planning for Tar Heel Home Health and Hospice of Tar Heel (now Kindred at Home/Gentiva), and finally as President and Chief Executive Officer for the Association for Home & Hospice Care of North Carolina (since 2001). He holds numerous leadership roles and/or sits on numerous boards/commissions: State Health Coordinating Council (Home Health & Hospice Representative - appointed by Governor Roy Cooper); Chairman - The Council of State Home Care & Hospice Associations; Board Member, Second Vice Chairman-National Partnership for Medicaid Home Based Care, Washington, DC; Member, National Hospice and Palliative Care Organization and NHPCO’s Council of States; Member, NHPCO’s Legislative Affairs Committee; Member-NAHC’s Forum of State Associations (Past Chair) and current Board member; Sole State Association Executive on the NAHC Home Health and Hospice Financial Managers (HHFMA) Workgroup; Governor-Appointed Home Care, Home Health and Hospice Representative South Carolina CON Task Force; South Carolina DSS Advisory Board Member; Past Board Member of NAHC. Tim is a past Public Member of the North Carolina Board of Pharmacy. Within AHHC, Tim is a recipient of AHHC’s Dr. Ellen B. Winston Award (highest honor awarded by AHHC) for Outstanding Service and a lifetime commitment to the Home Care and Hospice Industry and a 2012 Special Home Care and Hospice Champion award for extraordinary advocacy and leadership.
Founder, Homecare United
Dallas Romanowski is an Entrepreneurial Advisor that loves helping others launch, grow, and eventually exit their business. Dallas co-founded Performance Culture, an HR Tech SaaS business, in 2015 and led a successful exit for the original investors in 2020. He remains as the company's co-founder, investor and avid fan.
1. Turning an idea into something people will buy is pretty good.
2. Growing a business to profitability with an amazing team is great.
3. Selling partial interest in your business that gives your original investors a nice return with a huge upside down the road is awesome.
4. Creating a legacy that continues to grow while helping companies build better teams that achieve better results is priceless.
I love helping others accomplish these 4 things. The 4 things I did at Performance Culture. It is tough to let go of your business. Something I'm well aware of. Some parts of letting go will always weigh heavy on your heart as my therapist helped me understand :-) If you founded a company, built a great team, and served a greater cause, you will understand that statement. Maybe my experience can help you go through this transition.
President, LTSS Consulting, Inc.
Owner and Founder Richard Rutherford is a long time resident of Wake County NC, and has experience as a Medicaid provider and, since 2008, as a senior manager in a variety of roles with North Carolina based software, billing and services vendor SembraCare, Inc. He left SembraCare in 2019 to found LTSS Consulting , Inc., created to assist North Carolina Medicaid contractors and providers. He knows providers and their challenges well, and has over the years helped many Home Care Agencies and Licensed Residential Facilities solve enrollment, regulatory and billing issues.
Managing Principal, SimiTree
As Managing Principal and SVP Consulting at SimiTree, the largest consulting company in home health and hospice, Nick Seabrook is a leading authority and frequent speaker on solutions for operational, clinical, and regulatory challenges. Seabrook brings more than 20 years of experience to his efforts on behalf of clients. His expertise helps agencies improve profitability and reimbursement through revenue cycle consulting, streamline workflow, enact efficiencies for stronger operations, and shore up compliance. Seabrook is a member of the Homecare & Hospice Association of New Jersey’s Board of Directors and serves as the organizations Treasurer. He graduated from Villanova University with a Bachelor of Science degree in accounting.
Seabrook is an avid sports enthusiast and counts among his most enjoyable experiences watching the Philadelphia Eagles win the Super Bowl in 2018, and his alma mater, the Villanova Wildcats, win the college basketball national championship in 2016 and 2018.
Mark Sharp, CPA
Partner, BKD LLP
Mark, BKD’s Home Care & Hospice Center of Excellence Coordinator, has over 20 years of experience assisting home care and hospice providers with audits, strategic planning, accounting, cost reports, projections, operating budgets, corporate integrity, agency start-up and mergers and acquisitions.
As a nationally recognized home care and hospice consultant, Mark serves as Treasure for the board of the directors for the National Association for Home Care & Hospice (NAHC). Mark is also the immediate past chair of the Home Care & Hospice Financial Managers Association’s (HHFMA) Advisory Board, which provides guidance to the NAHC board of directors and NAHC membership on financial matters in the industry. Mark has been actively involved in HHFMA’s special task forces on home health PDGM, managed care, Medicaid, hospice payment reform, cost containment, and home health and hospice Medicare cost report accuracy.
Attorney, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
Iain Stauffer represents health care providers in matters involving Medicare and Medicaid reimbursement, compliance, enforcement, and litigation. He represents Medicare providers in multiple levels of Medicare appeals including redetermination, reconsideration, Office of Medicare Hearings and Appeals, and the Medicare Appeals Council. He also represents individual practitioners before various North Carolina licensing boards.
Jillian Totman, JD
Vice President of Government Relations and Public Policy, AHHC of NC
Jillian joined AHHC with nine years of experience as a healthcare advocate and a dedicated attorney and professional. Her diverse background has provided her experience in government affairs, nonprofits, association work, law, and politics. Jillian received her J.D. from Norman Adrian Wiggins School of Law at Campbell University and a B.A. in Political Science from NC State University. Before beginning her legal career, Jillian spent eight years developing her communications and political skills in state and national politics. Jillian transitioned to law and government relations in 2013, advising clients on issues in healthcare, Medicaid, behavioral health, local government, and various other subject matters. Jillian has been an Assistant VP at McGuire Wood Consulting, LLC and an Associate and Lobbyist for Poyner-Spruill, LLP---two firms that have worked with AHHC of NC in many areas in the past. Jillian took a break from the large law firm world to give back and serve on the leadership team of a large, nonprofit behavioral health organization headquartered in Charlotte. Most recently before joining AHHC, Jillian was a partner with her husband at Totman Law Office, PLLC in Raleigh, New Bern, and Charlotte. Jillian has honed her skill over the years in the coordination and development of legal and public policy strategies that support organizational goals for success. Jillian is passionate about advocating for and guiding her clients through government relations opportunities. Jillian is a current member of the North Carolina Bar Association and most notably has previously served as a Member of the Tryon Palace Commission (Gubernatorial Appointee) and Advisory Board Member of the Raleigh Chamber Young Professionals Network.
Lisa Tuttle, MSN, BS, RN, CHPN, NE-BC, ACNO
Sr. Director of Clinical Operations: Home Care, Hospice, and Infusion, Duke University Health System
Lisa has more than 15 years of experience in Home Care and Hospice including her current role as Senior Director of Duke Home Care and Hospice. Other positions held include: Home Care Field Surveyor for the Joint Commission, Independent Hospice Consultant with Weatherbee Associates, Director of Operations, and Director of Quality & Compliance Officer. She has been a member of HPNA for the past nine years during which she obtained a Certification in Hospice and Palliative Care Nursing. She is an advocate for healthcare to be provided in the comfort of patients' homes and wants to increase the public’s knowledge of the services and benefits of this very specialized service. Lisa believes to care for the sick is a gift; to care for the dying is a blessing. To infuse hope and health among patients and their families is a privilege. To do these things in the privacy of the patient’s home is sacred.
Michelle White, DNP, RN, CNL
Director of Home and Transitional Care, Cone Health, HomeCare Providers
Michelle White, DNP, RN, CNL: Dr. Michelle White has worked within our industry for over 24 years. During this time, Michelle has implemented various new home and community care programs ranging from in home aide services to community based syringe exchange. Michelle has served in faculty roles at UNC Chapel Hill and Alamance Community College. She has served as an educator for AHHC, was the author of PCHAST and the newest on-boarding model for new students and new graduates into home care and hospice. Her years of experience clinically has helped to drive performance improvement projects and insight into the learning needs of staff have helped to create exceptional care models that yield exceptional outcomes.
Joan M. Williams
Sr. Director of Information Systems and Technology, 3HC
Joan Murphy Williams, BS/MBA, is currently serving as the Senior Director of Information Systems and Technology for 3HC in Goldsboro, NC. With nearly 30 years of experience in the industry, Joan has led teams in technology, human resources, operations, finance, quality/compliance, billing, and medical records. When starting in post-acute, Joan did not anticipate the passion that she would develop for home health, hospice, home care, and palliative. This passion has pushed her to become an advocate for our services through active roles in both state and national associations as well as various CMS taskforces/interoperability projects. Joan has served on numerous AHHC of NC committees as well as BOD. She has been honored with several awards, but most coveted was Administrator of the year with AHHC. She loves spending time with her growing family, especially at her favorite place on Earth, Topsail Island.
Matthew Wolfe, JD/MPP
Shareholder, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
Matt Wolfe guides clients through the evolving legal and regulatory environment to meet their business needs and the needs of those they serve. Clients have relied on him to navigate federal and state health reform, Medicaid and Medicare changes, and a broad variety of health law and policy. He works proactively with clients to ensure compliance and minimize violations. Matt provides counsel to health care clients who are growing, exiting, or otherwise adapting to the increasingly complex health care industry. When a government agency, private contractor, or other body initiates an investigation, Matt knows how to respond. He defends clients from a variety of regulatory challenges, including Medicaid and Medicare program integrity actions, False Claims Act actions, terminations, denials, postpayment reviews, prepayment reviews, and payment suspensions. He also represents providers in matters before licensing boards and other regulatory bodies. Matt also helps clients resolve disputes with state government entities through administrative litigation. He has significant experience filing matters in the Office of Administrative Hearings and seeing them through contested case hearings and defending favorable decisions on appeal. Matt has also fought for patients directly so that they could access needed services. Matt has a broad range of experience intervening on behalf of clients with government agencies and elected officials. Matt also provides legal and legislative counsel to trade associations and routinely speaks at national and state conferences on legal and policy issues.