Stephanie Johnston, MBA, is president and CEO of Transcend Strategy Group, a consultancy that helps home-based care providers improve quality and elevate patient experience by building powerful teams. Stephanie spent 13 of her 20+ year career working in Fortune 500 companies. She has distilled the most powerful insights into four key tools, which she'll share with session attendees. These tools marry communications, Human Resources, operations, financial and quality improvement philosophies into four easy-to-use tools.
President & CEO, Transcend Strategy Group
Stephanie Johnston, MBA
Aishling Dalton Kelly dedicates her life's work in caring for seniors, especially those with forms of Dementia. She is the driving force for building integrity and high standards in the home services arena. She consistently focuses and uses her creative and decisive
ability when assisting families with their loved ones in creating care plans and ensuring safety. She delivers confidence and security to the families she assists. She provides seniors with a better quality of life by educating their families and caregivers and giving them necessary resources to succeed.
She is a former Esthetician and Reflexologist. She holds certifications as a CADDCT (Certified Alzheimer’s Dementia Disease Certified Trainer), a CFRDT (Certified First Responder Dementia Trainer), a CDCM (Certified Dementia Care Manager), a CDP (Certified Dementia Practitioner) and an Ageless Grace Certified Educator.
CEO, Aishling Companion Home Care
Aishling Dalton Kelly, CECM, CDP, CAADCT, CFRDT
Adrian Killebrew is a savvy professional whose ability to connect others and build relationships has allowed organizations to establish meaningful business connections nationally. Adrian is a business development executive for Axxess, the fastest growing home healthcare technology company in North America, where he oversees relationships and partnerships with key industry associations, regional consultants and national vendor partners. Adrian has been delivering organizational management and business development strategies for over 13 years. He brings expertise from the healthcare technology, wireless, and association management industries working for organizations such as Verizon, Dallas Regional Chamber and Axxess. Adrian is currently in the pursuit of a Doctorate in Management with an emphasis is Organizational Leadership.
Business Development Executive, AXXESS
Robb Leandro assists his clients with a broad range of legal issues relating to health care, administrative law and public policy. His legal practice focuses on helping health care providers navigate the minefield of regulations that they face in their practices. Robb routinely assists his clients with issues that include Medicaid and Medicare regulations; Medicaid and Medicare audits; Certificate of Need Applications and litigation; licensure, surveys, and certification issues; and HIPPA and privacy laws. Robb also provides counsel to health care providers with complex government contract procurement
Partner, Parker Poe Adams & Bernstein
Jacqueline Lindsay is a professional Registered Nurse who holds a Master of Public Health from New York University and a Juris Doctorate degree from Hofstra University School of Law in Hampstead, New York. Jacqueline began her career in community-based care with the Visiting Nurse Service of New York, as a home care nurse providing skilled nursing care to homebound elderly patients.
Over the course of her career she has held management and administrative roles at both for-profit and non-profit home health organizations where her passion and commitment to quality patient care has been well-recognized. Her published works include: Lessons From the Field: One Agency's Successful OBQI Journey - Improvement in Medication Management. Jacqueline joined Community Health Accreditation Partner (CHAP) as a Site Visitor in March 2012. She currently serves as Director of Accreditation at CHAP's Washington, DC headquarters and is a member fo the CHAP Complaints committee.
Director of Accreditation, Community Health Accreditation Partner
Jacquline L. Lindsay, RN, BSN, MPH, JD
Julia is a Managing Director at Simione Healthcare Consultants with more than 30 year of progressive experience as a nursing leader and consultant, including 15 years in home care and hospice nursing management and 10 years in home care and hospice executive
management. She leads team consulting efforts in clinical operations to support clients with expertise in organizational structure, clinical and quality management, process engineering and strategic planning. Her consulting efforts include numerous clinical operations improvement projects, the development of a clinical management training curriculum, and nursing expertise and support for operations, strategic growth, technology and compliance initiatives. Julia’s executive background includes agency achievements with national recognition for cost and quality, a pristine record of results
with the Joint Commission, Medicare and state surveys, and a passion for quality improvement and operationalizing regulatory requirements.
Julia achieved her Green Belt in Lean Six Sigma processes with the Juran Institute in 2005, and is certified as a home care coding specialist. She is a member of the National Association for Home Care and Hospice and the National Hospice and Palliative Care
Organization. A licensed professional nurse, Julia earned a B.S. and a Master of health care administration from St. Joseph’s College in Maine.
Nicole has been working in the hospice industry for 20 years occupying positions such as nurse case manager, educator, clinical director, and director of quality & compliance. For the past 6 years Nicole has focused on Compliance and Quality. Nicole is currently employed by Transitions LifeCare in Raleigh, a non-profit that has served the Raleigh area for 40 years, as VP of Quality & Compliance, Chief Compliance Officer. Nicole has experience in working with a for-profit, national hospice chain while under a corporate integrity agreement, specifically developing the training plan for internal staff and contracted vendors. Nicole was a presenter at the Healthcare Compliance Association's 3rd Annual Healthcare Enforcement Conference speaking on Enforcement & Compliance in Home Health, Hospice and Nursing Home.
VP of Quality & Compliance, Chief Compliance Officer, Transitions LifeCare
Session C6, E3
Nicole Martin, MBA, BSN, RN, CHPN, CHC
Stan Massey, BA, is lead consultant for Transcend Strategy Group. For the past 18 years, Stan has been developing effective communication strategies, creative concepts and attention-grabbing campaigns to successfully build brands for providers of home-based care. Guided by research, Stan skillfully crafts strategic marketing plans and messages that speak to their target audiences and yield exceptional results – helping to increase referrals, elevate quality, improve the patient experience and ultimately boost revenue. Stan has worked on improving internal communications as well as crafting marketing strategies and campaigns for more than 40 home-based care organizations, coast to coast. Stan has been invited to serve as a keynote speaker or session speaker at more than 30 state hospice conferences and multiple national conferences.
Lead Consultant, Transcend Strategy Group
Stan Massey, BA
As president and co-founder of MHA, Jennifer not only works hand in hand with clients to help them achieve new heights of operational, technological, regulatory and financial efficiency, but also guides MHA's long-range goals, strategies, plans and policies. Before dedicating herself full-time to MHA, Jennifer held positions as CEO and executive director of the Minnesota Homecare Association and as an executive account manager at a top home health and hospice consulting firm. There, she designed and coordinated multiple client service engagements focused on staff augmentation, acquisition, due diligence, compliance reviews as well as billing/collections, and revenue cycle management. Jennifer has also worked with the aging population from a different lens, running adult community serv ices programs at the Mesa County Department of Human Services. She holds a master's degree in counseling and a bachelor's degree in psychology and was an adjunct professor of psychology and sociology at Colorado Christian University.
President and co-founder, Maxwell Healthcare Associates
Jennifer Maxwell, M ed
Carissa McKenna, RN, BSN, COS-C, HCS-D, is a Senior Clinical Consulting Manager at McBee with more than 21 years of experience in the health care industry. In her role at McBee, she has been involved in many aspects of client fulfillment, including OASIS and coding, episode management and on-site education. While specializing in performance improvement, Carissa is also experienced in managed care, health maintenance organizations, quality assurance, clinical documentation, integrated chronic care management, and education. She is experienced in both the home health and hospice survey processes, accreditation compliance, and Medicare regulations. While working with providers, Carissa has developed and implemented several clinical workflows, as well as documentation and quality assurance tools. Carissa currently manages several clients in episode management engagements, helping them to improve adherence to the established plan of care to ensure positive outcomes clinically, financially and operationally.
Senior Clinical Consulting Manager, McBee
Carissa McKenna, RN, BSN, COS-C, HCS-D
Tim Murray is the co-founder and CEO of Aware Senior Care, an award-winning in-home care agency in Cary, North Carolina. Tim has spent nearly 30 years in business management and leadership. Prior to founding Aware Senior Care in 2014, he worked for a number of technology firms, leading their sales, business development and marketing teams. He is a proud veteran of the United States Navy and an alumnus of the Villanova University School of Engineering. Tim brings understanding and compassionate care to every client relationship. The vision for Aware Senior Care grew out of Tim and Gina Murray’s own experience caring for their ailing parents. Tim’s intimate knowledge of the stress loved ones feel as they seek to provide their parents with the best care makes him uniquely qualified to lead Aware Senior Care. Today, the agency is the top-rated in-home care agency in the Triangle, and they’re recognized every year for their excellent work. Notably, the company has won 7 top national awards in the past year for its care and service. Tim’s commitment to his community goes beyond his work with Aware Senior Care. He is also a member of the Cary-Kildaire Rotary Club and sits on the board of the Dementia Alliance of North Carolina.