Annie Acs, MPH

Director, Health Policy & Innovation, National Hospice and Palliative Care Organization

Annie Acs is the Director of Health Policy and Innovation leading NHPCO’s important innovation and inclusion efforts to expand access to high quality hospice and palliative care for a broad cross-section of patients and families experiencing serious illness.  Annie is focused on CMMI model design, MedPAC payment policy, and legislative and regulatory activities. She is also a Staff Liaison to the NHPCO Diversity Advisory Council. 

Annie Acs is the Director of Health Policy and Innovation leading NHPCO’s important innovation and inclusion efforts to expand access to high quality hospice and palliative care for a broad cross-section of patients and families experiencing serious illness. Annie is focused on CMMI model design, MedPAC payment policy, and legislative and regulatory activities. She is also a Staff Liaison to the NHPCO Diversity Advisory Council.

Annie has years of federal service experience having worked in various offices across the Department of Health and Human Services including the Centers for Medicare & Medicaid Services and in the Executive Office of the President staffing the White House Domestic Policy Council.  She started her health policy career at an association called OWL advocating for policies that support midlife and older women.  She most recently worked for a federal contractor, and she has experience in policymaking, delivery system reform, health IT, and building strong relationships with CMS.


Rachelle Alpern, MBA, MHA

UNC Health

Rachelle is the Rapid Response Network Manager for Advanced Care at Home, and has an extensive background in healthcare consulting and policy development. Prior to joining Advanced Care at Home, she worked with the UNC Center for Health Innovation managing a diverse portfolio of initiatives with a special focus on innovative care models. She also has significant experience in international health care, having spent multiple years in developing countries supporting rural health access and hospital-level quality improvement initiatives. Rachelle graduated with a Master of Business Administration and Master of Healthcare Administration from the University of North Carolina at Chapel Hill, as well as a Bachelor of Arts from Yale University. In her free time, Rachelle enjoys painting, cooking and traveling with her family.


Christina Andrews

Director of Professional Services, Axxess

Christina is a seasoned strategic leader in home-based care with nearly 20 years of experience in marketing and sales, business development, operations and team management. She focuses on supporting clients in home health, hospice and private duty with consulting and training in the areas of sales and marketing, operations and market analytics. After beginning her career in 2001 with HCR ManorCare, Christina held diverse corporate, field and management positions, developing a strong background in strategic planning, project management, quality, compliance, reimbursement and market analysis. Her progressive responsibilities included service as a business development manager, hospice administrator, and regional leader to support growth for multi-state operations. Christina’s accomplishments include the development of a marketing analytics platform, management of multi-state CON processes, and implementation and training for numerous growth initiatives for home health and hospice in the areas of sales, operations, and clinical and leadership development. Christina earned a bachelor’s degree in business administration with a concentration in marketing from the University of Toledo in Ohio. She also completed a certificate program at Villanova University, earning designation as a Six Sigma Green Belt.

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Edo Banach, JD

President & CEO, National Hospice and Palliative Care Organization

Edo Banach is President & CEO of the National Hospice and Palliative Care Organization.  He previously was the Senior Advisor and Deputy Director of the Medicare-Medicaid Coordination Office at the Centers for Medicare & Medicaid Services and Associate General Counsel at the Visiting Nurse Service of New York.  Prior to that, Edo Banach was the Medicare Rights Center’s General Counsel.  Edo has also practiced health law at the firms of Latham & Watkins and Gallagher, Evelius and Jones, and clerked for U.S. Judge John T. Nixon of the Federal District Court for the Middle District of Tennessee.  Prior to attending law school Edo worked for the New York City Department of Homeless Services and Mayor’s Office of Operations. Mr. Banach holds a B.A. from Binghamton University and a J.D. from the University of Pennsylvania Law School.


Brooke Baragona

Director of Business Development, SembraCare, Inc.

Coming Soon.


Betsy Barton, MPH, CT

Hospice and Palliative Care Educator, Transitions Lifecare

Betsy Barton, MPH is an Educator at Transitions LifeCare in Raleigh, NC. She has been conducting community education about serious illness and end of life since 2010. Like so many others, her experiences with supporting her own family members through illness and death led her to take action to talk about how we cope with serious illness — how we talk with our families, our friends, our health care providers, and within our faith communities. Prior to working at Transitions LifeCare, Betsy led a collaborative process to develop a participatory curriculum for faith-based groups to learn how to support and educate their fellow congregants about serious illness. Through stories, role plays, journaliing and dialogue, they learned about advance care planning, palliative care and hospice, the dying process, how to support grieving friends, and so much more.


Mysty Blagg

Associate, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC

Mysty Blagg, an associate in the Health Law Group, represents health care providers in matters involving regulatory compliance, litigation, and operations issues.

She brings a unique and valued perspective to her legal work from her previous career as a health care compliance investigator, during which she gained invaluable experience with reviewing medical charts, complex problem solving, North Carolina Medicaid Policy, False Claims Act, and occupational licensing. Mysty has assisted clients with the regulatory aspect of health care business formation and occupational licensing matters. In addition, her work has included advising long term care providers through the post-survey informal dispute resolution process. Mysty has participated in the litigation of multi-million-dollar Certificate of Need appeals for academic medical centers. She has also counseled clients on Medicaid and Medicare fraud and abuse issues such as Anti-Kickback Statute, False Claims Act, and Stark law.


Bruce Broussard

President and CEO, Humana

Bruce D. Broussard, President and CEO, joined Humana in 2011.
Under his leadership, Humana has created an integrated care delivery model centered on improving health outcomes, driving lower costs, enhancing quality, and providing a simple and personalized member experience. With its holistic, human care approach, Humana is dedicated to improving the health of the communities it serves by making it easier for people to achieve their best health. Bruce brings to Humana a wide range of executive leadership experience in publicly traded and private organizations within a variety of healthcare sectors, including oncology, pharmaceuticals, assisted living/senior housing, home care, physician practice management, surgical centers and dental networks. Bruce plays a leadership role in key business advocacy organizations such as the Business Roundtable, the Business Council, and the American Heart Association CEO Roundtable. He is a member of the Board of Directors of HP Inc., and is a member and chair of America’s Health Insurance Plans (AHIP). Additionally, Bruce serves on the Board of the Trust for the National Mall, a nonprofit philanthropic partner of the National Park Service dedicated to restoring and preserving the National Mall.

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Janet Proctor Burgess, RN, BSN, CENP

Director of Patient Care Services, Duke Home Care & Hospice

Janet Burgess is currently the Director for the Home Health Program at Duke HomeCare and Hospice.  She has been a Registered Nurse for over 33 years with 28 of those years as a leader in Home and Community Based Care.  Janet holds a BS degree in nursing and has completed graduate classes in Business Administration. She has experience in healthcare operations, financial planning, budgeting, project planning, and is certified in Executive Nursing Practice through the American Organization for Nursing Leadership.  Janet believes that as a leader in home health, she plays a part in helping people receive high quality skilled care in their home which is the best place they can be.  She is passionate about leading others and helping them achieve and perform at their highest potential. 

Janet lives in Durham with her husband and in her free time enjoys traveling and spending time at the beach. 


Lisa Cadigan, RN, MM, HCM

Director of Business Development, UNC Health

Lisa M Cadigan RN has been working in Home Health and Hospice as a senior leader for the past 25 years. She received her Master’s in Management with a specialty degree is Health Care Management in 2008 from Cambridge College, Cambridge Massachusetts. She has consulted and provided Interim Management in Home Health and Hospice agencies throughout the United States. Now the Director of Business Development in Continuing Care Services at UNC, since December 2018, she also serves as Director of Community Palliative Care, Inpatient and Community Liaisons and Central Intake.


Charles Canaan, RN

Senior Provider Relations Representative, Palmetto GBA

Charles Canaan, RN, MPH, has over 20 years of diverse nursing experience in a variety of health care settings including inpatient, outpatient, home health, and organizational. His education includes a Bachelor of Science in Nursing from Old Dominion University in Norfolk, Va., and a Master of Public Health in Health Promotion and Education from the University of South Carolina. He currently provides education and consultation to Medicare Part A and Part B providers with learning needs.


Laura Barnett

Vice President of Interoperability Sales

Laura Barnett serves as a Vice President of Interoperability Sales at Axxess. In this role, she drives the growth of Axxess’ partnerships and integrations to cultivate our partners and clients’ success. She has extensive experience in communications for political campaigns, media and presentation skills training for C-level executives, and she spent eight years as a news anchor and managing editor for a local television news station.


Kathy Colville, MSW, MSPH

President and CEO, North Carolina Institute of Medicine (NCIOM)

As president and chief executive officer, Colville will leads the NCIOM’s work in advising state policymakers and executive agencies, developing robust partnerships, publishing state health policy research, and convening diverse state stakeholders to identify actionable solutions to our state’s health policy and public health challenges. Colville most recently led the Healthy Communities department at Cone Health, one of North Carolina’s largest health networks, in Greensboro. In her role as director, she led teams that improved access to health care for the most vulnerable members of the Guilford, Forsyth, Rockingham, Alamance, Randolph, Caswell, and surrounding communities. A major goal of Healthy Communities under Colville was to improve social conditions that affect health, such as affordable healthy housing and access to nutritious food. Under Colville’s leadership, Cone Health became the first health system in NC recognized by the CDC for its Diabetes Prevention Program and the first in NC to implement NCCARE360, an EMR-integrated electronic referral platform. In September 2020, Colville was named a Robert Wood Johnson Foundation Interdisciplinary Research Leader; she will participate in this three-year environmental justice fellowship in addition to her new role at the NCIOM.


Jennifer Curry

Shareholder, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC

Ms. Curry, former vice chair of the Firm's Labor and Employment Group, works closely with employers of all industries and sizes by advising and defending them against discrimination, harassment, and retaliation claims; coordinating crisis management responses; directing internal investigations involving sexual harassment, the False Claims Act and whistleblowing; and overseeing federal contractor obligations under the Service Contract and Davis Bacon Acts. In addition to her work with a broad array of clients, Ms. Curry has a specific focus on clients in the health care and education industries.

Working closely with health care employers as the co-chair of the Firm's L&E Health practice, Ms. Curry has vast experience developing policies, practices and protocols that are unique to health care employees; training health care employees on their EEO rights and obligations; conducting investigations of both employee and patient complaints (including complaints under the Americans with Disabilities Act and Section 1557 of the Affordable Care Act); conducting complex compliance and risk management internal investigations; and ultimately defending health care employers in discrimination, retaliation, False Claims Act and whistleblowing complaints. Ms. Curry has also represented several health care businesses in litigation involving breach of contract, non-compete and non-disclosure claims, as well as dissolution of physician partnerships. Ms. Curry is listed in Maryland Super Lawyers in the area of Employment Litigation (2022) and listed as a Rising Star by Maryland Super Lawyers in the area of Employment Litigation (2013 – 2021).


Carlie Dodson, MBA, BS

UNC Health

After earning my Masters of Business Administration from East Carolina University, I entered the healthcare industry to pursue my long-time interest in ambulance medical services administration. Over the last year, I have discovered my new passion in the innovative Mobile Integrated Healthcare industry. I currently live in Apex, North Carolina with my wonderful husband and children. When I’m not keeping busy with healthcare operations, you can find me at the lake or cheering on the Wolfpack!!

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Bill Dombi

President and CEO, National Association for Home Care & Hospice (NAHC)

Bill Dombi is the President of the National Association for Home Care & Hospice (NAHC). He also serves as the Executive Director for the Home Care & Hospice Financial Managers Association. As a key part of his responsibilities, Bill specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With nearly 40 years of experience in health care law and policy, Bill Dombi has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the institution on Medicare PPS for home health in 2000, and the national health care reform legislation in 2010.


Phil Feldman, CPA

Vice President, Sandata Revenue Cycle Management, Sandata Technologies, LLC

Phil Feldman is a CPA with over twenty years of experience with progressively increasing responsibility in operational and financial management for national home healthcare agencies.  Phil is presently Vice President, Sandata Revenue Cycle Management at Sandata Technologies, LLC, where he has executive responsibility for this Sandata business unit that provides end-to-end revenue cycle management outsource services to home care agencies to improve revenue and cash flow.


Matt Fisher

Counsel, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC

Matt Fisher helps health care providers, and affiliated individuals and entities, navigate privacy and HIPAA compliance issues, the litigation of Certificate of Need (CON) awards and denials, and assists with the development of CON applications. He also represents health care providers on licensure and certification issues, including appeals challenging certification and licensure survey decisions and penalties, and issues pertaining to DMA provider payment denial. He regularly appears before the Office of Administrative Hearings, North Carolina Superior Courts, North Carolina Court of Appeals, and North Carolina Supreme Court, as well as various federal courts regarding CON decisions by the North Carolina Department of Health and Human Services.



National Medical Director, Kindred at Home - Hospice Division

As National Medical Director of the Hospice division, Dr. Fox is responsible for the medical care provided by the company’s physicians and care providers. He began his work in hospice in 1989 and has been with the company 5 years. Dr. Fox received a Bachelor of Science at the College of Charleston and his Doctorate in Medicine at the Medical University of South Carolina. He completed his Internal Medicine Residency at the University of Virginia Affiliated Programs. His board certifications include Internal Medicine and Hospice and Palliative Medicine. He is a member of the American Academy of Hospice and Palliative Medicine and National Hospice and Palliative Care Organization where he serves on the Palliative Care Council. Dr Fox is a member of The Carolina Center and End of Life Care and serves on the Board of Directors. He successfully completed the Hospice Medical Directors Certification Boards.


Ellen Fulp, PharmD, MSPC, BCGP

Director of Pharmacy Education, Avacare, Inc.

Ellen Fulp earned her Bachelor’s Degree in Pharmaceutical Science and her Doctor of Pharmacy Degree from the University of North Carolina at Chapel Hill. She completed her Master’s Degree in Palliative Care at the University of Colorado Denver, as the only pharmacist member of the inaugural class. Ellen is Board Certified in Geriatric Pharmacy, specializing in safe, appropriate medication use in the elderly. Since 2013, she has been on staff at AvaCare, an independent hospice pharmacy benefits manager. Currently, Ellen serves as the Director of Pharmacy Education for AvaCare. She routinely provides consult regarding appropriate symptom management, regulatory issues, and medication appropriateness at end-of-life. Ellen works closely with state hospice and palliative care organizations and the National Hospice and Palliative Care Organization to improve medication use for patients facing serious illness. Her professional interests include pain management in the geriatric patient population, medication appropriateness, and expanding access to community based palliative care.

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Melinda Gaboury, COS-C

CEO, Healthcare Provider Solutions, Inc.

Melinda A. Gaboury, with more than 29 years in home care, has over 20 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Treasurer on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1 and Home Health Billing Answers, 2021.


Dan George

Senior Provider Relations Representative, Palmetto GBA

Dan George has been with the Medicare program since 2004. In 2008, he became part of Palmetto GBA’s Congressional Unit. This unit handled complex inquiries for Part A, Part B and Home Health and Hospice. His experience is extensive in, but not limited to, coverage polices, compliance, billing, enrollment, and systems. In 2007 and 2008, he was a manager for Palmetto GBA’s Beneficiary Call Center. Prior to working with Medicare, Dan worked in skilled nursing facilities for 12 years. He directed Dietary Departments, which included participation in nutritional assessments, care planning, wound rounds, and patient documentation. Since late 2012, he has been a part of Palmetto GBA’s Provider Outreach & Education Department, focusing on Home Health & Hospice.


Elizabeth Golding, DO

Medical Director, Cone Health Palliative Care Services

Coming Soon.


Ruth Haley, MSN, MHA, RN, NE-BC

Education Manager, Sentara Enterprises

For the past seven years, Ruth has worked for Sentara Enterprises; an ambulatory division which includes: home health, hospice, specialty pharmacy, home infusion, and Program of All-Inclusive Care for the Elderly (PACE). She has held several different roles including field nurse, patient care service manager, clinical manager, and education manger. Her current role as the education manager provides many opportunities for research and practice changes that can positively impact patients’ outcomes. Ruth has a passion for professional development and education.

She received her Master’s in Healthcare Administration, Leadership in 2019 from Liberty University and Master’s in Nursing in 2020. She is actively pursuing her Doctorate in Transformational Leadership in Nursing from Spring Arbor University. She is Board Certified as a Nurse Executive. Ruth has been a member of Virginia Organization of Nurse Executive and Leaders for the last three years. She is also an active member of ANA and VNA since 2018.


Susan Harmuth, BS, MS

Project Director, Hospice & Home Care Foundation of North Carolina

Susan serves as the project director for this grant funded project. Prior to joining the Hospice and Home Care Foundation of NC, most of her career was spent with the NC Department of Health and Human Services, in a variety of capacities, working on an array of aging and long term care programs and policy issues as well as coordinating efforts across DHHS pertaining to nurse aide and direct care workforce issues and initiatives. Her career working on these efforts spans over 40 years. Susan received both her Bachelor of Science (1976) and Master of Science (1980) degrees from Radford University in Virginia. 


Terri Harris

Partner, Fox Rothschild LLP

With three decades of experience, Terri has worked with all types of health care providers in navigating the many risks and challenges of the rapidly changing health care industry. Terri has developed a deep understanding of health care laws and regulations to aid health care clients in their compliance efforts and to assist clients who are targets of government investigations. She has regularly advised clients regarding almost every aspect of health care operations, including Medicare and Medicaid reimbursement, certificate of need and facility licensure, telemedicine, confidentiality of medical information and HIPAA, medical staff and peer review, advance directives, professional discipline and licensure, risk management, contracting, and operational policies. She is currently working closely with clients to help them deal with the operational challenges presented by COVID-19. Terri has been involved in strategic planning for many different health care providers, including acute care hospitals, nursing homes, assisted living facilities, hospice agencies, home health agencies, continuing care retirement communities, ambulatory surgical facilities, diagnostic centers, laboratories, mobile medical equipment companies and physician practices. She has worked with health care industry clients who seek to provide new or expanded services or acquire regulated equipment to obtain approval through the North Carolina Certificate of Need process.


Vicki Hoak

Executive Director, Home Care Association of America

Vicki is a dedicated and long-time advocate for the home-based care industry. She expanded her influence from the state level, serving as CEO of the Pennsylvania Homecare Association for 20 years, to the national level when she joined HCAOA as Executive Director in November 2019. Vicki sets the Association’s strategic direction and leads the charge for the industry on a number of key professional and policy issues. She holds a Bachelor’s Degree in Communications from Shippensburg University.