Monday, September 28, 2020 | 11:00am-12:00pm
A1: The Balancing Act: Stratifying Length of Stay Through Referral Sources
Cindy Campbell, MHA-Healthcare Informatics, BSN, RN, COQS, Director Operational Consulting, WellSky
Length of stay is one of the primary determinants in an agency’s clinical, quality, and financial success. The most effective way to impact the length of stay is by stratifying referral source types. In this session we will detail best practice approaches to effecting change in the average and median length of stay through analysis of current census and referral source diversification. Participants will be able to describe their agency’s length of stay patterns as they relate to referral sources and apply best practice approaches to stratify length of stay in multiple referral source types.
A2: Companion Sitter Services That Can Be Provided and Terms of Agreement for Those Services
Susan Fradenberg, Partner, Fox Rothschild
This session will discuss the different types of companion/sitter, and respite services that can be provided in the home care setting and best practices for providing those services. Discussion will also address supervision and competency of staff providing companion, sitter, and respite services and creation of a plan of care as well as the elements of a comprehensive agreement for those services.
For: Home Care
A3: PDGM: What Have We Learned
Nick Seabrook, Managing Principal; Erin Masterson, Consulting Director, BlackTree Healthcare Consulting
The new home health Conditions of Participation (CoPs) are intended to drive quality in care and eliminate unnecessary procedural requirements for home health agencies. However, in order to realize the benefits these revised CoPs were designed to deliver, home health and hospice organizations need to optimize documentation and technology processes. Presenters will share industry best practices in adhering to these new requirements with technology today and in the
For: Home Health
A4: The Palliative Care Experience: Let’s Talk About It
Elizabeth Golding, MD, Medical Director, Cone Health Palliative Care Services
Join us for an interactive discussion of palliative care experiences from a provider perspective. The session will begin with a brief overview of the state of palliative care both nationally and locally. There will be discussion of successes and challenges both in leading palliative care program development, and palliative care clinical practice. The session is case review format and will conclude with time for questions and answers with the audience.
For: Home Health, Hospice, Palliative Care
Monday, September 28, 2020 | 1:00pm-2:00pm
B1: So... You’re Thinking About Starting a Serious Illness Program?
Andrew Mihalyo, PharmD, President and COO, DeltaCare Rx; Nandip Kothari, MBA, CEO, SMARTMD; and Mark Hendrix, BSET, CEO and Founder, nTakt, Inc.
The need for palliative care and serious illness care (SIC) is outpacing the capacity of existing community-based programs. But building a sustainable program that complements your hospice or home care agency is not a trivial matter. This presentation offers lessons learned from multiple successful program launches. Key topics include: How to calculate ROI and get the funding you need to start the program, key metrics to help you keep focused in year 1, outsourcing strategies to control costs without losing the mission, patient engagement using Telehealth for better care with less effort, the importance of sound pharmaceutical care, overcoming technology barriers (like your EHR), and blueprint for your first 30, 60, 90 days.
B2: New Technologies to Improve Day to Day Operations While Creating Cost Savings
Steve Pellito, SVP Sales & Marketing, Sandata Technologies
With recruitment, retention, and staff shortages plaguing the home health care industry, agencies are struggling to find and onboard new staff, properly utilize existing staff, and increase efficiencies in the home office to keep operations as lean and efficient as possible. Learn about some of the newest technologies that are reinventing the way agencies are approaching the traditional scheduling process. Communicate more effectively, maximize caregiver potential, reduce overtime, and decrease turnover/recruitment/on-boarding costs.
For: Home Care
B3: Using Budgets and Dashboards to Drive Success
Mark Sharp, CPA, Partner, and Amber J. Popek, CPA, Partner - BKD CPAs & Advisors
Home Health is presented with many challenges including a changing reimbursement model, staffing issues, and ongoing regulatory and compliance updates at the national and state level. Agencies must budget appropriately each year and use key performance indicators on a regular basis to track and measure performance. The budget and KPI process is an essential step to communicate the financial impact of key decisions to clinical management and operations. Finance must collaborate with all functional areas to identify key revenue and cost drivers and develop realistic projections to drive the budget process. This session will focus on preparations of a home health budget and methods to track and measure the agency’s progress through key performance indicators and dashboards.
For: Home Health
B4: A Broader Vision of Caregiver Grief: Strategies for Support
Becky Sansbury, M.Div., Crisis Care Expert, Author
This session may challenge how you view grief and the caregiving experience. Through case studies and simulations of this unique grief journey, we will explore how caregiving creates both transformative loss and growth. During this workshop, you can expand your toolkit of strategies for coping with personal grief, while adding new resources to support your patients and their families.